Customization & Personalization All our products are handcrafted and customized. Please double-check all personal details (names, dates, images) before placing the order. Once confirmed, changes cannot be made.
Order Confirmation & Payment Full payment must be made in advance for us to begin processing your order. Orders are confirmed only after payment is received.
Processing & Delivery Time Due to the handmade nature of our products, processing can take 5–15 working days depending on the complexity. Shipping time may vary by location.
Return & Refund Policy Since all products are custom-made, we do not accept returns or provide refunds unless the item is damaged during transit. Proof of damage must be shared within 24 hours of delivery.
Damage During Transit We take utmost care in packaging. If your order arrives damaged, please share clear photos and videos within 24 hours of delivery for us to assess and provide a resolution.
Cancellations Orders once placed and paid for cannot be canceled or refunded, as we start working on the product immediately.
Intellectual Property All designs, photos, and products are the property of Resin Crafts by PN and may not be copied or used without permission.
Color & Design Variations Due to the nature of resin art, slight variations in color, texture, or finish may occur. These are not considered defects but unique features of handmade art.
Contact Details For any questions, queries, or order assistance: 📧 Email:resincraftsbypn@gmail.com 📞 Phone/WhatsApp: +91 9705923294